Managing

http://www.elidedbranches.com/2015/11/the-manager-as-debugger.html
http://www.dummies.com/business/human-resources/employee-relations/employee-appraisal-phrases-productivity-and-timeliness/

Does Management Matter?

https://people.stanford.edu/nbloom/sites/default/files/dmm.pdf

Building A Learning Organization

https://hbr.org/1993/07/building-a-learning-organization
Knowing how is partial knowledge; it is rooted in norms of behavior, standards of practice, and settings of equipment. Knowing why is more fundamental: it captures underlying cause-and-effect relationships and accommodates exceptions, adaptations, and unforeseen events.